Privacy Policy

This Privacy Policy is effective as of February 24th, 2025.

At Posthaste, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and disclose information when you use our SaaS product. We believe in transparency and want to ensure you understand our practices regarding your data.

Your satisfaction is important to us. If you have any questions or concerns, please do not hesitate to contact us.

Personal Information

• Account Information: When you create an account, we collect your name, email address, password, and other information you choose to provide. When you connect a third-party account (e.g., Gmail, Slack, etc.), we collect the account details (user ID, user name, email address(es), and profile photo) associated with those accounts if you have granted us those permissions during the connection process.
• Billing Information: If you purchase a paid subscription, we collect your billing address and payment information.
• Support Information: When you contact our support team, we collect information about your request and interactions with our team.

Communications Data

• Communications Data: When you connect a third-party account (e.g., Gmail, Slack, etc.) and grant us permission during the authorization process, we will collect communication and collaboration data such as emails and chat messages. We retain this data only for as long as is necessary to support your usage of the Posthaste software, and sensitive data (authorization credentials, access tokens, email contents, subject lines, and AI-generated summaries) are encrypted with customer-specific encryption keys. Refer to Posthaste product documentation for implementation details.

Usage Data

• Product Usage We collect data on how you use our product, such as the features you access, the actions you take, and the time you spend on the platform.
• Device Information: We collect information about the device you use to access our product, such as your IP address, browser type, and operating system.
• Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our website and product, and to personalize your experience.

You have the right to delete or request that we assist in deleting the Personal Information we have collected about you. Our service may give you the ability to delete certain information about you from within the service. You may contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

• We use your information to provide, maintain, and improve our product, and to develop new features and functionalities.
• We use your information to respond to your inquiries and provide customer support.
• We use your information to process your payments and manage your subscriptions.
• We may use your information to send you updates, newsletters, and promotional materials.
• We may use your information to comply with applicable laws and regulations.

• We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing platforms, and analytics providers.
• We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
• We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

“Sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that we may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use your Personal Information for business purposes described in this Privacy Policy for activities such as Posthaste’s email marketing and analytics, and these may be deemed a sale under certain regulations such as the California Consumer Privacy Act and California Privacy Rights Act.

The security of your data is of utmost importance to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.

• Access and correction: You have the right to access and correct your personal information.
• We retain your Personal Information and Communications Data for as long as necessary to provide our services and comply with legal obligations. We will retain Usage Data for internal analytics purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
• You can opt-out of receiving marketing communications from us at any time.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws in your country.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information or Communications Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.

If you have any questions about this Privacy Policy, please contact us at [email protected].